Job Description
Company Description
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Job Description
Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.
Key Responsibilities:
- Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
- Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
- Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
- Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
- Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
- Support: Assist with event setup and breakdown, including moving furniture and equipment as required.
Qualifications
- Proficiency in Opera
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- At least 2 years experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
