Event Planning Supervisor

We are seeking an experienced Event Planning / Housekeeping Supervisor to join one of our clients in Dubai. Your role will be to manage a team of event assistants / housekeeping staff and ensure smooth operational activities at event / photo-shoot. Ensuring efficiency, quality, and customer satisfaction. As a housekeeping Supervisor you have to manage and support assistants, drivers and any other relevant staff, by encouraging them to deliver high-quality services to clients.

Key Responsibilities:

Team Management:

• Supervise and coordinate the work of studio assistants and drivers
  
• Schedule shifts and assignments for the team to ensure adequate coverage and efficient workflow.
  
• Provide training and guidance to new employees, ensuring they adhere to studio standards and procedures.
  
• Establish and enforce company's grooming standards, ensuring a professional appearance at all times.
  
• Provide guidance and resources for personal grooming and hygiene practices as needed.
  
• Conduct periodic checks to ensure compliance with grooming policies and address any concerns or issues promptly.
  

Client Relations:

• Interact with clients to understand their needs and ensure their requirements are met.
  
• Address client inquiries, concerns, and complaints promptly and professionally.
  
• Maintain positive relationships with clients to encourage repeat business and referrals.
  

Operational Efficiency:

• Ensure all equipment is properly maintained and in working order.
  
• Monitor inventory of supplies and place orders as needed to replenish stock.
  
• Oversee the inventory of items, equipment, and supplies used.
  
• Ensure items are organized, catalogued, and readily accessible.
  
• Coordinate the procurement and maintenance of equipment.
  

Car Management:

• Maintain the studio's cars
  
• Schedule regular maintenance and inspections of all vehicles to ensure safe and reliable operation.
  
• Coordinate transportation logistics for assistants assignments, including vehicle preparation and driver assignments.
  

Quality Assurance:

• Review assistants and drivers to ensure they meet quality standards and client expectations.
  
• Provide constructive feedback to staff to enhance their skills and performance.
  
• Conduct periodic quality checks to uphold the company's reputation for excellence.
  

Required Skills and Qualifications:

• Proven experience (minimum of 3-5 years) in a supervisory role within a Hospitality, Customer Service or similar environment.
  
• Mandatory to have Valid UAE Driving License
  
• Strong leadership and interpersonal skills, with the ability to motivate and mentor a team.
  
• Excellent organizational and time management abilities to prioritize tasks effectively.
  
• Attention to detail and a commitment to delivering high-quality results under tight deadlines.
  
• Problem-solving skills to address scheduling conflicts, equipment requests, and other operational issues efficiently
  
• Ability to accommodate flexibility in day-off arrangements as per business needs, willing to work on weekends & holidays
  

Benefits:

• Competitive salary based on your experience.
  
• Visa & Medical insurance as per UAE Law.
  
• Opportunities for professional development and career growth.
  
• Dynamic and creative work environment.
  

Job Type: Full-time

Pay: AED4,500.00 - AED5,500.00 per month

Experience:

• Supervising: 1 year (Required)
  

Language:

• English (Required)