ECOM Operations & Marketplace Specialist| Retail | Watsons | UAE

Job Requisition ID: 164696 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Marketplace executive supports and assists the ECOM Manager across trading and merchandising, product content and online promotional activities across multiple categories for the Watsons website and marketplace.

The job holder will also be accountable for generating an augmented customer experience, developing and executing the Watsons brand image (DNA) into the market and provide a unique digital consumer experience.

What you will do: -

Description of Accountability:

• Drive Financial Targets
• Merchandising and Trading of e-Store/marketplace, maximising cross & up selling, conversion, and revenue,
• while managing stock levels for the website. Contribute new ideas to drive sales and conversion. Make sure that all the stocks, prices, pictures and offers are accurate for all the marketplace
• Responsible for daily/weekly management of products going live ensuring 100% accuracy of product content and assets. Identify slow performers and apply corrective measures.
• Assist the Head of department to deliver the weekly, monthly reporting/analysis, highlighting opportunities and risks. Identify the rejections for marketplace and immediately fix it with the stores and the partners
• Assist the Head of department to execute the Marketing and Promotional Plan, Emails, Social Media and Homepage content.
• Weekly/monthly competitor/market analysis highlighting opportunities and risks  .
• Building strong relationship with internal teams. Excellent communicator within internal team to support correct timely execution

Required Skills to be successful:

• Good planning, organizational and prioritization skills
• Strong/excellent attention to detail
• Results-orientated, with the ability to drive and deliver the implementation of new ideas
• Excellent working knowledge of MS Office
• A high level of customer focus and the ability to understand customers’ needs
• Strong analytical and numerical skills with experience in producing trade reports and analysis
• Ability to learn new technology quickly
• Previous Shopify experience is preferred
• Arabic Speaker

What equips you for the role:

• Bachelor's degree
• 2+ years’ experience in a relevant Merchandising role preferably within a multi-channel retailer or pure play
• Excellent Site Merchandising Skills
• Experience of handling negotiations and being able to build strong relations across key stakeholders

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.