Director - Recreation - Madinat Jumeirah Resort

About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. 

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. 

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. 

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewelry outlets. 

About the Job: 

An opportunity has arisen for a Director of Recreation to join Madinat Jumeirah Resort. The main duties and responsibilities of this role:

• Develop and implement strategic plans for recreational programs and facilities in alignment with organizational goals and guest expectations.
• Provide leadership and guidance to recreation staff, ensuring effective teamwork, training, and development to deliver high-quality guest experiences.
• Create and oversee a diverse range of recreational activities and events catering to various guest demographics and preferences.
• Manage recreational facilities, including maintenance, cleanliness, safety protocols, and accessibility to ensure a safe and enjoyable environment.
• Enhance guest engagement through innovative recreational offerings, personalized experiences, and continuous improvement based on feedback.
• Develop and manage the recreation budget, monitor expenses, and optimize resource allocation to achieve financial goals and operational efficiency.
• Ensure compliance with all relevant regulations, health, and safety standards applicable to recreational facilities and activities.
• Collaborate with marketing teams to promote recreational programs and events, increase participation, and enhance brand visibility.
• Build relationships with local communities, stakeholders, and external partners to support recreational initiatives and enhance the organization's reputation.
• Prepare reports on recreational activities, attendance, financial performance, and guest satisfaction metrics, providing insights for strategic decision-making.

About You:

 The ideal candidate for this position will have the following experience and qualifications:

• Software competencies – Microsoft Office programs (Advanced)
• Problem solving
• Leadership and team management skills
• Creative
• Project Management Skills 
• Detail orientated 
• 10 years of experience in a similar management position in the luxury industry 
• A bachelor’s degree in Recreation Management, Hospitality Management, Sports Administration, or a related field
• A master’s degree in Recreation Management, Hospitality Management, Sports Administration, or a related field. 

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.