Director of Sales & Marketing
Job Description
We are currently seeking for passionate and dynamic Sales & Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Job Summary
The Director of Sales and Marketing is responsible for developing and implementing a commercial strategy that delivers net revenue results for the property. This includes overseeing the execution of the commercial focus process, which drives business growth across key areas such as Revenue Management, Sales, Marketing, and Public Relations.
In this role, the individual will lead a dynamic team, managing both sales and marketing operations. The Director will ensure alignment between sales and marketing strategies to meet revenue goals and expand the customer base. This requires a strategic thinker with strong leadership, communication, and analytical skills to spearhead innovative campaigns and optimize the sales pipeline.
Scope
Oversees and has direct accountability for delivering all hotels revenues and more specifically:
Rooms Conference and Banqueting Food and Beverage Other revenues Own commercial planning calendar Direct and oversee all C&E sales and conversion activity Own the creation and execution of the Revenue Proposal for the property or cluster Manage hotel sales strategy activities Manage hotel level marketing activities [Online and Offline] Manage hotel level Public Relations activities
Key Responsibilities
Develop detailed and real time knowledge of all competitor and market activity to maintain own position of market leadership. Optimally manage to the benefit of the hotel I cluster, relationships with all stakeholders, owners, hotel teams. Prepare professional accurate and timely reports that show progress through clear and concise metrics and management information. Ensure all systems are updated with real time accurate data. Own sales accountability for all hotel accounts. Design, gain agreement and execute the hotel’s marketing plan under the guidance of regional marketing team (includes business objectives, strategies, budget, targets in alignment with regional and global approach). Implement and leverage all agreed Rotana Regional marketing and sales promotions for all business segments (e.g. leisure and meetings). Manage and review the effectiveness of all F&B promotions according to brand guidelines. Support the brand proposition and execution through monitoring, managing all on-property. collateral, internal or external images, 3rd party collateral, events etc under the guidance of BPS. Drive Rotana Rewards customer acquisition through execution of global Rotana Rewards campaigns and development of relevant on-property initiatives. Identify local partnerships to support and maximize the hotel revenue in conjunction and with authorization of regional marketing. Work with the E-Commerce teams to ensure online hotel content is accurate and visible through other distribution channels. Work with the PR team (both Corporate communications and Brand PR) to maximize positive visibility and positioning of hotel. Consistently conforms to Rotana brand standards and corporate identity guideline and utilizes all marketing and communication tools (under the guidance of regional marketing and BPS). Measure and report on performance of campaigns for the hotel. Lead, engage and develop team, and maintain a live succession plan. Participate in the leadership activity of the hotel including duty management as required.
Skills
Education, Qualifications & Experiences You should be holding a bachelor degree in sales and be computer literate with effective and outstanding communication skills, both verbal and written.
Knowledge & Competencies
The ideal candidate will be dynamic and a ‘finisher’ with an eye for detail and the ability to drive through solutions. You are having a strong commercial orientation with broad business understanding and skills, equipped with a sharp intellect in order to focus on key issues with an attention to details and accuracy of information while possessing following additional competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operations
Job Location Abu Dhabi, UAE Set on a spectacular 9km stretch of pristine white beach on Abu Dhabi’s breathtaking Saadiyat Island, featuring idyllic beaches that are home to indigenous Hawksbill turtles, Louvre Abu Dhabi, and the upcoming Guggenheim Abu Dhabi and Zayed National Museum. Saadiyat Rotana Resort & Villas is a one-of-a-kind five-star property with a regal presence, with striking modern Arabic archite... cture and uninterrupted Arabian Gulf views. Experience effortless luxury in our uniquely-designed 327 rooms and suites and 13 beach villas where casual elegance meets contemporary style to reflect the resort’s premier beach-side setting. You will find a range of accommodation options, including Club Rotana executive rooms with added privileges and personalised service. With seven modern dining options that promise fresh ingredients, authentic flavours and new culinary experiences, Saadiyat Rotana Resort & Villas is a dining destination with a difference. From Si Ristorante Italiano & Bar, for Italian classics, Hamilton’s Gastropub, a lively nightspot serving brews along with British/American classics to Turtle Bay Bar & Grill, offering a stunning rooftop bar, with more dining options to suit guests' taste and mood. Saadiyat Rotana Resort & Villas offers several exquisite venues, from three fully-equipped banquet and event rooms and an elegant ballroom to The Lawn, a spectacular outdoor event venue. Our leisure facilities are outstanding too: work up a sweat in our modern gym at Bodylines Fitness Club; find solace at Zen the spa at Rotana offering Turkish and Moroccan Hammam and 10 treatment rooms; or make the most of our outdoor pool, two tennis courts, mini golf and a beach club. Aladdin’s Cave, our kids club offers a lazy river, splash pool, cinema zone, water slide and much more.
