Director - Learning and Development - Jumeirah Beach Hotel

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Beach Hotel, Dubai’s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned façade, stands proudly on Dubai's most exclusive private beachfront.   

With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad’s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&Millau UAE Guide 2022.

About the Job: 

An opportunity has arisen for a Director - Learning and Development in Jumeirah Beach Hotel. The main duties and responsibilities of this role:

• Prepare annual training plans aligned with organizational requirements, ensuring that training initiatives support business objectives.
• Establish processes to ensure that training initiatives are effectively communicated to and delivered across all Jumeirah properties, maintaining consistency and quality.
• Promote standardization of core training programs while allowing flexibility for adjustments at a local level where necessary to meet specific needs.
• Monitor the effectiveness of training initiatives and proactively initiate changes to programs to improve effectiveness as needed.
• Design and conduct organizational development programs that contribute to the development of the organization's culture and capabilities.
• Ensure learning opportunities are in place to facilitate both vertical and horizontal development of colleagues, preparing them for internal transfers and career growth.
• Document and communicate training initiatives to relevant departments, ensure clear communication of course offerings, and utilize available communication channels effectively.
• Monitor the quality and quantity of programs offered by training teams, ensure trainers possess necessary skills and knowledge, further develop, and enhance the use of learning technologies, and oversee maintenance of the Learning website as a central information hub for Training and Development.
• Oversee strategic quality initiatives, identifying gaps in operational requirements and elevating the definition of quality and service standards in the hotel. 

About You: 

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 10 years’ experience in a similar role
• Bachelor's Degree in Human Resources, Training and Development, or any other relevant field.
• Strong leadership and team management skills
• Problem solving skills and attention to detail

About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.