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Desk Assistant (Iron Ore)

8 days ago 2025/07/26
Other Business Support Services
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Job Description

About the role


We have an exciting new opportunity for a Desk Assistant to play a pivotal role in supporting our brokers across the Iron Ore Market. This is an entry level role for a dynamic individual who is a natural networker, having a proactive approach with the desire and commitment to succeed. Ideal candidates will have a passion for the financial markets and have completed relevant internships and/or work experience in the commodities space.

Responsibilities & Competencies

Provide support to brokers on the desk to enable smooth day to day running of the desk


Assist team by calculating prices and recording brokerage


Reconcile and enter trades in Trade Authorisation and/or relevant exchange in a timely manner, tracking daily trading activities


Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner


Update real-time manual / electronic whiteboards with market data


Produce a daily/weekly update of market prices, market direction for international desks as required


Assist with on-boarding new clients following appropriate Compliance and Operations procedures


With support from Head Broker, regularly assess client needs and financial conditions to identify internal cross-selling opportunities, calculating strategies


Provide support to brokers, ensuring timely input of trades into relevant exchanges, providing trade details to traders and brokers on a daily basis


Understand the desk’s business strategy; identify and seize new business opportunities relating to trends, future markets, products and clients


Perform any other reasonable duties the company may require


Risk related responsibilities


Understand regulation within the evolving regulatory landscape


Support a risk and compliance aware culture and comply with FIS company policies


Exercise judgement and act with integrity, due care, skill and diligence and open and co-operative with the FCA, other regulators and exchanges


Ensure full awareness of and adhere to internal policies that relate to the role or any relevant other activities


Observe standards of market conduct and ensure understanding and adherence to all regulatory, exchange or clearing house requirements applicable to role


Training


Build on iron ore product knowledge for relevant products and markets


Seek regular feedback from management to ensure role requirements are met


Complete any mandatory training required by the company and required deadlines


      Maintain own Continued Professional Development (CPD)



Requirements

Possess basic understanding of freight and commodity markets; keen to develop understanding of derivatives, wider markets and current affairs, as well as the technical aspects of broking


Strong academic background (ideally Finance, Economics or similar)


Monitor markets and follow financial news and developments - essential


Demonstrate good Excel, MS Word


Strong client focus; personable and engaging building relationships and networks wherever possible- essential


Personable and communicates effectively with clients and colleagues


Tenacious and thrives in a pressurised environment


Team oriented; works well with others and diverse groups / personalities


      Excellent attention to detail; strong analytical and numeracy skills



Benefits

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.


·Competitive salary and discretionary bonus


·Learning & Development / CPD opportunities


·Private healthcare


·25 days holiday


ABOUT FIS


Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, and have a strong presence across the bulk commodities, metals, and energy markets. We were the first brokerage to trade in the cleared market on iron ore and later coking coal futures, we also maintain a strong position in broking steel futures on all exchanges, as well as fuel oil, base metals, fertilisers, and tanker freight. We are proud of our innovative ethos, having been first mover on a number of products, most recently on the cobalt and air freight futures markets. Not only do we provide excellent brokerage services, but also data services, our App FIS Live, as well as education services to help those entering new markets.


We have expanded via our network of trading associates and branch offices to offer coverage of derivative and physical shipping markets in the UK, Geneva, US, Dubai, India, Athens, Copenhagen, Singapore and China. Through our global network, FIS offers full brokerage services, trade execution and in-depth market intelligence and data for freight and commodities, as well as providing physical ship and cargo services. Our expertise in managing credit and counterparty risk provides a vital competitive advantage while enabling clients to trade with confidence.


FIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.


We are committed to treating all of our candidates fairly and would like you to have every opportunity to excel in our application and interview selection process. If you need any adjustments to be made as part of the process (such as for a neurodiverse condition, a disability, a medical condition or other individual need) please let us know in good time, so that we can support you.




If the role is of interest and you are ready for the next step in your career, please get in touch, attaching a CV.

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