Customer Service - UAE National

Modern Laundry is one of the largest and most established laundry services in the UAE. With easy accessible retail outlets and direct B2B deliveries, the company caters for consumers and corporate clients since 1973. We use environmentally safe products and the latest technology to ensure the highest standards and expectations are met. We are a leading laundry company with over 200 employees nationally and considered to be one of the biggest and most prestigious laundromats in the Emirates.
Modern Laundry has been a leading national firm, backed by modern facilities and unrivaled support, for more than 35 years now.

• Respond to customer inquiries and requests for information via phone, email, or in-person
• Process customer orders and ensure accurate and timely delivery of laundry items.
• Address customer complaints and concerns promptly and professionally.
• Maintain customer records and order history in our system.
• Work closely with our laundry operations team to ensure customer satisfaction and timely delivery.
• Provide accurate pricing and product information to customers.
• Keep up-to-date on laundry services and products and be able to provide customers with relevant information.

• High school or higher.
• Good communication and interpersonal skills - Arabic & Englsih 
• Strong attention to detail and organizational skills.