Location: Dubai, AE
POSITION DESCRIPTION
Maximizing customer service efficiency through implementation of new policies, procedures, systems/technology, measurement tools etc.
+ Leverage our ERP Systems and Tools Available across the Bridgestone network
+ Develop & Implement our MEA Order Management Policy
+ Process Improvement – Define How we work, System management/maintenance whilst aiming to remove Waste and Improve efficiency
+ Be an advocate and have passion for standardized work Agility – to work in a matrix and complex environment where change happens at a rapid pace Courage – to share ideas, think out of the box Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role
Establishes strategic direction and effectively communicates the vision: Communicates a clear and inspiring vision for the business; drives competitive and innovative strategies and is able to generate alignment against the strategic direction
Demonstrates business acumen to achieve results through others: Understands, educates and applies the fundamental business concepts by which a company operates in order to deliver results and create a climate that fosters personal commitment to excellence
Promotes and enhances company culture: Champions the organization’s shared values and beliefs
Effectively manages across cultures: Achieves effective collaboration, alignment, and communication across multiple dimensions of cultural diversity
Demonstrates self-awareness and emotional intelligence: Recognizes one’s personal strengths, weaknesses, opportunities, and limits. Understands emotions and their effects
Intellectually curious in support of learning agility: Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application
Embraces and leads change and innovation: Encourages different and innovative approaches to address problems and opportunities; facilitates the implementation and acceptance of change within the organization *
Identifies and develops organizational talent: Attracts high calibre diverse talent , leads and guides others to accomplish organizational goals and objectives through on-going development and collaboration