Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

Today 2025/04/14
5 Open Positions
Full Time Employee
100-499 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Fluent in operating the latest computer software and online tools.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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