Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Hybrid
3 Open Positions
Internship
10-49 Employees · Recruitment & Employee Placement Agency

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Prior work exposure in the field of customer support and service.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Excellent communication and presentation skills.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Fluent in operating the latest computer software and online tools.
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