Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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4 Open Positions
Full Time Employee
100-499 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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