Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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$1,000 - $1,500
20 Open Positions
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Familiarity with CRM systems and practices.
  • Adept in addressing client questions through effective telephonic conversation.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
Nationality
India
Gender
Female
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