Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

Today 2024/12/30
5 Open Positions
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Adept in using customer relationship management software to offer the best client services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Well-versed in handling digital tools and modern computer hardware.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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