Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

Today 2024/12/23
$500 - $1,000
4 Open Positions
Full Time Employee
10-49 Employees · Administration Support Services

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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Prior work exposure in the field of customer support and service.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Preferred Candidate

Residence Location
United Arab Emirates
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