Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

Today 2024/11/21
Full Time Employee
10-49 Employees · Administration Support Services

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Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Familiarity with CRM systems and practices.
  • Good listening skills with fluent communication to address all concerns and doubts of the customers.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Excellent computer skills.

Preferred Candidate

Residence Location
United Arab Emirates
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