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Customer Service Representative

Today 2024/11/04
$500 - $1,000

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Administration Support Services
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$500 - $1,000
Number of Vacancies
5

Preferred Candidate

Residence Location
United Arab Emirates
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