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Customer Service Representative

Today 2024/10/31
$500 - $1,000

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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Prior work exposure in the field of customer support and service.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Strong phone handling skills and active listening.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Well-versed in handling digital tools and modern computer hardware.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Administration Support Services
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$500 - $1,000
Number of Vacancies
1

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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