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Customer Service Representative

30+ days ago 2024/11/16
Full Time Employee
100-499 Employees · Pharmaceutical Manufacturing

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Job Description


  • Collection of sales orders both from sales and marketing team and directly from the customers.
  • Arrange sales invoices based on the sales orders and approvals provided
  • Attend the incoming calls within the department
  • Resolve issues like complaints from customers, suppliers etc. & that is to be reported immediately to the warehouse manager for further action

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Familiarity with WMS, Oracle systems and practices.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Preferred Candidate

Residence Location
United Arab Emirates
Gender
Male
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Al Ittihad Drug Store LLC logo
Al Ittihad Drug Store LLC
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Al Ittihad Drug Store (IDS) is one of the leading distributors in the UAE. We are the partner for a wide range of pharmaceutical and consumer products in the UAE. IDS has a full distribution network to all pharmacies and supermarkets across the UAE. IDS has shown pronounced growth in every category including growing yearly revenues, market share, number of prescriptions, product portfolio, and representing international partners. Our product portfolio falls under different Therapeutic Classes, such as, Antibacterial, Asthma, Hypertension, Diabetes, Cardiovascular, Muscle Relaxant, Anticoagulant, Anti-rheumatic, Erectile Dysfunction and other classes. IDS is officially a Great Place to Work® Certified company! IDS is number 1 on the Best Workplaces in Pharmaceuticals & Healthcare - GCC list, for the year 2024!

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