https://bayt.page.link/v1TUmrkCw1dqRip19

Customer Service Officer

- Circle Global Logistics DWC - LLC
- Dubai · UAE

Today 2025/01/10

Complete Questionnaire

Full Time Employee · 2-5 Years of Experience

1-9 Employees · Distribution, Supply Chain & Logistics

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Job Description

This is a full-time on-site role for a Customer Service Officer at Circle Global Logistics in Dubai, United Arab Emirates. The Customer Service Officer will be responsible for ensuring customer satisfaction, providing support, and delivering a positive customer experience on a day-to-day basis.

Skills

Interpersonal Skills: Ability to effectively communicate and interact with customers
Customer Satisfaction: Focus on meeting customer needs and exceeding expectations
Customer Support: Providing assistance and resolving customer inquiries
Customer Experience: Enhancing the overall experience for customers
Excellent organizational skills and attention to detail
Previous experience in customer service roles
Knowledge of logistics or supply chain management is a plus
Fluency in multiple languages is beneficial
Attending Customer Calls, Enquiries, Pricing , Quoting, handling Air freight / Sea freight / Land / Import / Export / Cross trade shipments.
Handling LCL / FCL / Special equipment’s
Co-ordinating with Customers / overseas agents / local vendors/ transporters
Arranging BL/ Invoicing customer/ closing jobs
Can join immediately.