Job Description
Primary Roles and Responsibilities:
- Achieve monthly targets as directed by Senior Branch Manager/Branch Manager.
- Visit assigned locations to engage with stores and clients.
- Educate clients on products and services.
- Collect and manage prospective client data.
- Monitor branch transactions to ensure targets are met.
- Devise and present ideas to attract more customers.
- Monitor promotions to maximize revenue potential.
- Act as a public relations liaison for customers and staff.
- Conduct market research and competitor analysis.
Preferred Skills:
- Strong interpersonal and communication skills.
- Customer-focused and sales-oriented.
- Patience, time management, and conflict resolution skills.
- Excellent product knowledge and ability to use positive language.
- Effective in handling complaints and delivering high-quality service.
- Plan and execute marketing campaigns to meet sales goals.
- Address and resolve customer complaints, ensuring customer retention.
- Act as Customer Service Representative in the absence of the CSR.
- Maintain proper placement and visibility of promotional materials.
- Enhance branch appearance and ensure client satisfaction.
- Prioritize nearby shops, hotels, and offices for business outreach.
- Keep customers updated with systematic presentations.
- Engage customers while waiting in the branch, promoting products and services.
- Suggest strategies to improve brand visibility within the branch.
- Collaborate with Branch Manager for new initiatives and improvements.
Skills
Qualifications and Education Requirements:
- Bachelor’s Degree in Business Administration or equivalent.
- 6 months to 1 year of experience in Customer Service or Marketing
- Fluency in Tagalog added advantage
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Financial Services; Marketing; Retail & Wholesale
- Company Type
- Employer (Private Sector)
- Job Role
- Customer Service and Call Center
- Employment Type
- Full Time Employee
- Monthly Salary Range
- $2,000 - $3,000
- Number of Vacancies
- 1