Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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5 Open Positions
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Adept in using customer relationship management software to offer the best client services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Well-versed in handling digital tools and modern computer hardware.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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