Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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5 Open Positions
Full Time Employee
100-499 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Adept in using customer relationship management software to offer the best client services.
  • Strong phone handling skills and active listening.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Fluent in operating the latest computer software and online tools.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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