Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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5 Open Positions
Full Time Employee
100-499 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Troubleshoot and resolve product issues and concerns.

Skills

  • Proven customer support experience.
  • Familiarity with CRM systems and practices.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Well-versed in handling digital tools and modern computer hardware.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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