Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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4 Open Positions
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing

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Job Description

  • Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Strong phone handling skills and active listening.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Well-versed in handling digital tools and modern computer hardware.

Preferred Candidate

Residence Location
Dubai,United Arab Emirates
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