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Customer Service Executive

12 days ago 2024/10/03

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Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Well-versed in handling digital tools and modern computer hardware.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Administration Support Services
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
2

Preferred Candidate

Residence Location
United Arab Emirates
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