Customer Happiness Administrator

Job Description

Job Positions: Customer Happiness Administrator

Job Location: Abu Dhabi



Requirements & Qualifications:

Bachelor’s degree in business administration, Marketing, Finance or any related field.

Minimum 2 years of experience in same role.

Conduct follow-up calls or emails with customers to ensure their satisfaction with the services provided and address any outstanding issues.

Good understanding of Customer Relations and Services.

Strong knowledge of CRM.

Proven strategic thinker with a track record of innovation.

Good conflict resolution/management skills.

Good communication and interpersonal skills.