Job Description
Are you passionate about safeguarding financial interests, delivering outstanding service, and staying ahead in fraud prevention?
If yes, come and join our team as a Customer Fulfilment Representative.
What You'll Do
- Take charge of fraud prevention and risk control for acquiring businesses.
- Analyze transaction data to spot irregularities and take corrective actions.
- Collaborate with internal teams, merchants, and card schemes to maintain the highest standards of compliance and security.
- Deliver exceptional customer experiences while meeting service standards.
- Review of Visa international Bi-Weekly acquirer merchant activity report for instant counteractive action.
- Manage Daily review of MasterCard world wild SAFE acquirer transaction data for instant counteractive action.
- Leverage cutting-edge tools like CyberSource DM and MPGS to manage fraud monitoring for diverse payment channels.
