Job scope:
The CRM lead will set and monitor marketing strategies that will foster profitable long-term relationships with clients. In this role, You will own the entire CRM function for Mano - all the channels (email, push, SMS, etc) + segmentation+ data analysis and work with an expert growth marketing team bases across MEA. You will coordinate with our Sales and Marketing directors to boost our company’s market presence and increase customer engagement. To be successful in this position, you should have solid experience with Customer Relationship Systems, Marketing automation, customer life cycle stages, and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns. Ultimately, we want you to increase revenues and achieve business goals by building a customer-oriented company.
Job duties:
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