Credit Supervisor
(15287)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced Credit Supervisor to join One&Only Royal Mirage Resort in Dubai.
With the global growth of our brands, you will be an integral part of Resort’s success, and your role goes beyond developing potential relationships with our clients where you will be responsible for maintaining ledgers and records of both Hotels (One&Only Royal Mirage and One&Only The Palm) receivables and posting all transactions incurred in accordance of both hotels (OORM&OOTP) standards. Reconciles daily statements and month-end balancing of receivables.
Key Duties and Responsibilities
- Controlling the city ledger & checking all the account receivables respective accounts.
- Preparing/ Checking daily credit card merchant settlement reconciliation for credit card postings as per the payments received through the bank every day.
- Online banking /checking posting & allocating the payments -segregating the various payments received through the bank statement.
- Coordinating with all the colleagues from front office, Sales & Marketing, F&B, Banquets, Restaurants etc. for operational issues.
- Ensure guest request, inquiries and all the concerns are properly addressed & completed in a timely manner.
- Working &extending full cooperation with all the hotel departments to ensure we meet and exceed guest expectations plus all guest billing is accurate and up to date at time of departure.
- Reconciling & issuing the day-to-day Proforma Tax Invoices from the system Opera & making manually prior to the guest arrival to retrieve the full payment as per the request from the room reservation / F&B/ Banquets & groups.
- Research, assess and evaluate customer credit worthiness as per their credit applications.
- Sending / Forwarding the invoices to the respective travel agencies and following up for the payments accordingly.
- Follow up with the clients to manage debt recovery.
- Strong continuous follow up for the fast payment procession hence to always maintain a healthy ledger.
- Maintenance of relationship with Government department person, local companies, travel agencies and tour operators for smooth business growth.
- Make possible strategies to overcome all the difficult hurdles in terms of collection of over /due payments.
- Constant continuous & regular follow ups against the short-paid invoices with all the travel agencies & tour operators.
- Accrual of commissions during the month end closing of books i.e. (Booking.com / Onyx (Pegasus), Expedia.com, Hotels. Combined & others.
- Review, reconcile & tally all the General Ledger postings/ entries Vs Opera in the month end exercise.
- Review, reconcile the % commission release as per the active month end / Weekly cycle for Onyx / Booking.com & some other travel agencies via bank transfer.
- Ensure the accurate, precise, and timely submission for the end of month reporting /aging with signature.
- Conducting / attending the monthly credit / PM meeting with all the concerned departments.
- Monthly balance sheet review to ensure relevant all entries are held correctly as per the books.
- Review, reconcile the balance sheet of GL & AR accounts after the month end for submission of reports.
- Appointments & personal visits with valid contacts to companies, travel agencies for payment follow ups & collections.
- Bookkeeping all the credit department records & files to manage financial data.
Skills, Experience & Educational Requirements
- Minimum education of high vocational diploma in accounting.
- Minimum of 2 year in accounting experience
- Have good communication skills in written and spoken English.
- Have an analytical minded and be proactive
- Possess professional disposition with good communication and interpersonal skills.
- Proving & producing sustainable & success able skillful oriented results of profit by securing all the payments on time in a professional way.
At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.
Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that does not meet the requirements will not be considered.
We Thank You for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
