A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Process credit applications in accordance to the Credit Policy, ensuring that clients are notified promptly and professionally.
- Review the Credit policy and credit worthiness of all approved clients on a yearly basis.
- Ensure Accounts Receivable issued all invoices and statements on a timely basis.
- Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
- Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
- Monitor and pursue collection of overdue accounts.
- Review city ledger daily for correct postings of charges and take corrective action where necessary.
- Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.
- Respond to and resolve account queries in conjunction with accounts receivable.
- Review provision, write-offs and other adjustments immediately prior to month end.
- Implement effective inquiry response procedure for guests and management.
- Report on monthly accounts receivable ageing analysis and detailed account ledgers.
- Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.
- Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
- Review and recommend accounts to be written off, providing appropriate documentation.
- Ensure PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
- Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
- Inform the relevant department heads of any deviations from policy, or Front Office Cashiers that may come to his/ her attention.
- Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
- Ensure implementation & consistency of IHG CSA audit requirements in the hotel.
What We need from you:
● Bachelor’s degree / higher education qualification / equivalent in Accounting or Finance
● Or minimum of years in hotel accounting or internal audit with one year in a supervisory role
● Or an equivalent combination of education and experience
● Must speak fluent English
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
