Country Manager

Working location: Dubai, United Arab Emirates

Why Rolls-Royce?

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

We’ll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work.

What you will do:

Main PoC for RRPS sales and operations in KSA.

Key Accountabilities

• Manage KSA to ensure distributors / Sales partners are meeting the regional sales and aftersales objectives. 
• Achieve regional sales operational objectives by preparing and implementing action plans, conducting audits and recommending regional sales system improvements.
• Upstream influencing of RRPS business in KSA (Seminars, Consultant meetings, regional events)
• Execute KSA Strategy along with HoS Stationary &Sustainable and HoS Mobile Applications
• Work closely with Head of Service and assist implementation of MRO and KSA service strategy to support key customers. 
• Work with Head of Stationary/Sustainable Sales and Head of Mobile Sales (including Service Sales) for joint development of KSA market - establish a close and harmonious coordination among sales personnel, service, manufacturing engineering, production, partners and distributors and resolves grievances.
• Be responsible for achievement of W2W KSA targets: Revenue, Order Income, …. (both for sales and service business)
• Create awareness of products, conduct training and seminars for clients, consultants and sales team.
• Implement country and market segment strategies, sales approach and terms and conditions to distributors/ partners on a regular basis.
• Drive customer / consultant meetings with distributors to assist in the presentation, local trade shows and events and provide feedback to line manager accordingly.
• Track and report trends, business conditions and account status, which will affect future sales, supports in Sales strategy development for KSA.
• Perform direct sales (on behalf of SME) when required, in which distributor/Partner is not ready from technical perspective. 
• Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes.
• Resolves customer concerns and complaints in a timely manner that will create goodwill and future sales.
• Identifies additional market or new customer potentials and business opportunities.
• Implement and continuously improve our (internal) processes and their anchoring in our management system triO.
• Other tasks as assigned by the company/superiors.

Who we’re looking for

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do.  These principles form our values and behaviors and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

To be successful in this role you will need to:

Qualifications/ Requirements

• Bachelors or Master Degree in Mechanical/Electrical Engineering or related Engineering field.
• Minimum 5 years of working experience in Power Generation industry in Sales, business development and distributor management functions.
• Extended market knowledge about international and Middle East specific engineering codes standard and regulations as well as project specifications applicable for the Power Generation segment is preferred.
• Good experience, understanding and sound knowledge of operation of engines and systems used in PowerGen industry. Technical product knowledge.
• Proven record of building good business relationships with senior management at distributors, customers and consultant organizations.
• Able to act independently and took decisions as a part of OE/service sales process within SME authorizations. Able to guide and direct new distributor in country.
• Experience in project execution (technical & commercial) and coordination of complex projects (commercial).
• Excellent negotiation and presentation skills.
• Knowledge of contract law desirable.
• Knowledge in spreadsheet analysis and financial management.
• Self-starter with the ability to work extended periods without supervision.
• Willingness to work in teams, also ability to work independently.
• Computer skills and knowledge of Windows-Office programs.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce