Cost Controller

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are Heartists®

“Heartist©” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

Life in Pullman

At Pullman, you’ll find social, stylish, and game-changing ways to unleash your athletic energy. Our hotels act as living canvases, designing creative environments shaped around you.

New experiences, new acquaintances, new ideas... discover the world of Pullman.

OUR WORLD IS YOUR PLAYGROUND!

The Role

• Knowledge of inventory management, stores management, procurement and internal controls.
• Knowledge of automated financial and accounting reporting systems.
• Professional written and verbal communication and interpersonal skills.
• Ability to analyse accounting data and provide financial reports to management.
• Highly organised and capable of managing several tasks at one time.
• Carry out supervisory responsibilities in accordance with the company's policies and applicable local laws.
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.
• Ability to participate in and facilitate group meetings.
• Working knowledge of modern office methods, procedures, and equipment.
• Proficient knowledge of Word, Excel, Outlook and PowerPoint.
• Maintain courteous and friendly atmosphere and good working relationships with all colleagues.
• Act as a department team member and involve in projecting a good personal, department and company image.
• Makes conscious decisions; implement and monitor it.
• Manages time and resources effectively.
• Has drive and determination to succeed.
• Maintain a high standard of personal hygiene and appearance at all times.
• Should have a complete understanding of the hotel’s Heartist handbook and adhere to the regulations contained therein.
• Liaise with Owning Company and Operating Company Auditors.      
• Should have a complete understanding of the hotel’s policies & procedures and standard operating procedures and polices relating to fire, safety and health.

Key Deliverables and Responsibilities

Planning & Organizing:

1. Thinks ahead, developing contingency plans where necessary.
2. Manages time and resources effectively.
3. Sets and strives to achieve high personal performance standards.
4. Plans, organizes and uses a systematic approach to getting things done.
5. Priorities actions and manages tasks through to completion.
6. Collect and analyse relevant and accurate information about a challenge, accept every change as a learning curve and find a solution to overcome every challenge.

Operations:

1. Handle all queries from internal & external customers.  
2. Manages conflicts effectively
3. Motivates and inspires others to perform.
4. Communicates openly and clearly both verbally and in writing.
5. Develops positive working relationships at all levels.
6. Effectively delegates to get things done.

Administration:

1. Analyse each cost and come up with recommendation / alternatives to the management.
2. Check if the purchasing department is buying right products at right price and from right vendor. Provide all observation on purchasing department to Director of Finance.
3. Cost Controller maintains full control over Micros Point of Sale Machine in terms of crating family groups, menu items, menu pricing etc.
4. Monitor receiving bay to ensure that quality and quantity of goods received is as per specification stated in the LPO.
5. Conduct spot checks in the F&B Outlets to ensure standard operating procedure is followed and internal controls are maintained.
6. Complete inter kitchen food transfers and inter bar beverage transfers on the daily basis.
7. Prepare potential food cost & beverage cost on daily basis and discuss the cost report with F&B Manager and Executive Chef. Inform Director of Finance if there are any irregularities observed.
8. Monitor daily spoilage report and investigate reasons for spoilage and come up with recommendation to reduce the cost of spoilage.
9. Prepare buffet cost and recipe cost for each item on the menu.
10. Conduct butcher / yield test on the regular basis.
11. Credit F&B cost after thorough verification of officers / entertainment checks and complimentary food & beverage provided to guest / staff etc.
12. Spot check on in room Mini Bar to verify the accuracy of the inventory as well as expiry date.
13. Prepare menu engineering report and provide comments to management regarding high cost / low margin items, low cost / high margin items/ slow moving items / fast moving items. Discuss this report with Financial Controller on monthly basis.
14. Review banquet event orders for meeting rooms.
15. Conduct regular spot checks on beverage inventories in the bars and conduct thorough month end inventories for inventory items, variance must be investigated and action after discussion with management.
16. Prepare inventory turnover report and discuss with executive team, Irregularities must be brought to the attention of Financial Controller and General Manager.
17. Educate all F&B Outlet Managers about regulations on serving alcohol, provide a copy of liquor license and copy of regulations to each outlet.
18. Monitor the deliveries of alcoholic beverages and ensure that it never exceeds the liquor permit value in any month. Keep the liquor delivery book updated all the time.
19. Ensure that all weighing scales in the hotel are calibrated on quarterly basis, maintain separate file for calibration certificates.
20. Implement portion control in the F&B outlets.
21. Co-ordinate with Chief Steward and ensure that operating equipment inventories are performed on quarterly basis, report of the quarterly inventories must be submitted to the management within two weeks from the completion date of inventory with your comments and recommendation.
22. Attend F&B briefings as and when it is necessary.
23. Liaise with Owning Company and Operating Company Auditors.
24. Spot check receiving bay to ensure that Receiving Agent is performing his tasks as per standard operating procedure.             

Job Description for Cost Controller will include above essential functions but will not be limited to the functions listed above.

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

• Ensure proper care of all equipment and furniture entrusted for Heartists use.
• Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
• Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
• Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc).
• Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
• Does not disclose any financial information or any other information of the Accor Hotels.

Our Values

Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.

Guest Passion

We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

Sustainable Performance

We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

Respect

We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

Spirit of Conquest

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

Trust

Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

Innovation

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.

Strong interpersonal and problem solving abilities

Previous experience within Hospitality