Job Description
The role of Corporate Trainer centers on the building of solid, transparent relationships with Professional Partners, clients, and IFZA colleagues. Candidates are required to liaise with the operations, finance, marketing, and sales teams to ensure clients are fully informed of our products and services and receive the most up to date information available at any given time. Under the guidance of the Academy Manager, the Corporate Trainer is required to work with other members of the IFZA Academy to identify internal and external training needs, develop training materials, deliver training sessions, and monitor the outcomes of all sessions delivered.
Responsibilities:
Developing a broad understanding of the Free Zone industry, IFZA, and its associated processes.
Overseeing onboarding and training processes for new IFZA employees.
Identify internal and external training needs and work with the Academy Manager and other relevant departments to develop appropriate materials and programs.
Planning, creating, and delivering personalized sessions for Professional Partners and clients.
Assisting in the development of IT training sessions.
Delivering training sessions both on site and at client offices.
Conducting evaluations and training needs analyses to identify areas of improvement.
Maintaining a database of training materials.
Monitoring employee performance and response to training and develop appropriate modifications if needed.
Liaising closely with Client Engagement Managers to understand clients’ needs and book appropriate sessions.
Keeping up to date with any changes to processes, procedures, laws, and regulations.
Supporting and mentoring other staff members.
Supporting the Academy Manager with any tasks as required.
Performing other job-related duties as assigned by the Management.
RequirementsExcellent communication and people skills.
Ability to work in a multicultural environment.
Thorough understanding of effective teaching methodologies and tools.
Ability to network and build relationships with Professional Partners and clients.
Industry knowledge is a plus.
Proficient in MS Office; E-Learning software is a plus.
Certifications to deliver training in Sales/Marketing/Finance/Project Management/Leadership is a plus.
Working knowledge of CRM platforms.
Valid UAE driver’s license and vehicle are advantageous.
Tertiary qualification in relevant subjects or equivalent industry experience.
Proven work experience as a teacher or corporate trainer or other similar roles.
Experience in developing and delivering training in Sales/Finance/Marketing/Project Management/Leadership is preferable.
BenefitsInternational team (Over 63 nationalities)
24 Annual leave days.
Annual flight home.
Life insurance plan.
Medical insurance plan (with the option to upgrade at your own cost).
Access to exclusive Faza'a discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).
Invitations to participate in various company functions, staff events, and department team building events
Opportunities to learn, develop and grow with the organization.
Being part of a motivated team and Moving-Forward-Company-Culturet.
