talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Ensures & improves the restaurant's operation and increase the order acceptance rate, reduce vendor delay
Implement new configurations to support operations
Proactively liaise with Restaurants, investigating and resolving restaurant issues in a timely manner
Troubleshoot issues that restaurants may face and offer solutions.
Collaborative problem solving with many different stakeholders in the business:,
Account management, Driver operations, Customer Service, etc
Restaurant Performance Data Analysis & Reporting
Scheduling and carrying out training with new and existing restaurant partners, troubleshooting and Tech Replacement
Arabic speaker is a must
Bachelor’s Degree holder
1-3 years’ experience in operations or logistics. Food/grocery tech industry is highly desirable
The ability to quickly adapt to new environment and systems so you can hit the ground running
A highly organized and detail-oriented with an analytical mindset
Advanced Excel and Data Interpretation Skills
Strong communication skills, both written and verbal