Coordinator - Emirati Talent
Job Description
We are seeking passionate and driven professionals who excel in delivering exceptional customer service and crafting innovative solutions for our guests.
As a Coordinator, you will support the administrative needs of the Marketing, Revenue, and Sales Departments, with key responsibilities including:
• Generate and maintain an organised, systematic and updated filing system, in order to ensure easy accessibility to required data
• Ensure all outgoing correspondence is typed, proof read and dispatched to the highest possible standard
• Handle all incoming calls and guests’ enquiries in the absence of the Team and maintain a prompt and accurate follow up and trace system for the correspondences
• Maintain a database of contacts, which may be required for the departments
• Organise travel and external business trips on behalf of colleagues in the departments
• Prepare requisitions to ensure adequate items and stationary are available for a smooth operation of the department
• Ensure all the weekly and monthly reports are submitted on time and that all correspondence and contracts are responded to in time
• Prepare required documentation for corporate approval requests and agreements for all concerned, maintain and trace renewals well in advance
• Handle FF&E and pre-opening approval requests, sort, trace and submit for standard approval process
• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
• Comply with the company’s environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences You should have a degree in a related discipline with preferable experience within the same role. You must be a computer literate, ideally with proficiency in several computerized systems and fluent in English.
Knowledge & Competencies
The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with colleagues effectively, while possessing following additional competencies:
Adaptability
Customer Focus
Drive for Results
Effective Communication
Planning for Business
Supervising Operations
Supervising People
Understanding Hotel Operations
Teamwork
Understanding Differences
Job Location Abu Dhabi, UAE Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, and the Balkans. It has a portfolio of over 100 properties in 26 cities and operates five sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana,Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, and The Residences by Rotana. ... Rotana was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.
