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Job Description

We are seeking passionate and driven professionals who excel in delivering exceptional customer service and crafting innovative solutions for our guests.

As a Coordinator, you will support the administrative needs of the Marketing, Revenue, and Sales Departments, with key responsibilities including:

• Generate and maintain an organised, systematic and updated filing system, in order to ensure easy accessibility to required data

• Ensure all outgoing correspondence is typed, proof read and dispatched to the highest possible standard

• Handle all incoming calls and guests’ enquiries in the absence of the Team and maintain a prompt and accurate follow up and trace system for the correspondences

• Maintain a database of contacts, which may be required for the departments

• Organise travel and external business trips on behalf of colleagues in the departments

• Prepare requisitions to ensure adequate items and stationary are available for a smooth operation of the department

• Ensure all the weekly and monthly reports are submitted on time and that all correspondence and contracts are responded to in time

• Prepare required documentation for corporate approval requests and agreements for all concerned, maintain and trace renewals well in advance

• Handle FF&E and pre-opening approval requests, sort, trace and submit for standard approval process

• Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment

• Comply with the company’s environmental, health and safety policies and procedures

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