Commercial Business Facilitator

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With 178 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 7,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Ever since Doka’s arrival in the Middle East over twenty years ago, the UAE has played a strategic role in the company’s regional and global growth strategy, with Dubai remaining the company's operational headquarters for the Middle East Africa and Asia Pacific (MEAAP). Operating from a 50,000 square-metres plot comprising an office, state-of-the-art warehouse and reconditioning facility, Doka Gulf has been setup to provide faster access to its highly valued customers, and the agility required to meet market demand. In line with our regional growth, Doka Gulf is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

The Commercial Business Facilitator will act as a link between different departments, clients, and stakeholders to optimize commercial operations, promote business growth, and enhance productivity. This role requires a deep understanding of business dynamics, excellent communication skills, and the ability to negotiate and drive commercial activities that support the company's goals.

Tasks & Responsibilities

• Cost Monitoring & Control:
  • Oversee project costs by comparing planned vs. actual expenses before, during, and after project execution
  • Track financial performance and report deviations
  • Evaluate project costs and identify areas for improvement, ensuring effective financial oversight from start to finish
  • Conduct post-project evaluations to capture lessons learned and recommend improvements for future projects
• Offer-Order-Invoice Matching:
  • Ensure accurate matching of offers, orders, and invoices to guarantee the financial integrity of each project
  • Work closely with the involved departments to verify that invoices align with the original orders and contractual agreements
  • Resolve discrepancies and collaborate with relevant departments to implement corrective actions when necessary
• Claim Management:
  • Support the claims process for all commercial aspects of projects, ensuring that claims are properly documented, negotiated, and settled in a timely manner
  • Facilitate communication between clients, contractors, and other stakeholders to address claims efficiently and effectively
• Project Handover Facilitation:
  • Lead and coordinate the handover process for both internal and external projects, ensuring a seamless transition between project phases
  • Work with project managers, departments, and external partners to ensure that all necessary documentation, financials, and operational information are transferred during the handover
  • Monitor and ensure compliance with handover protocols and checklists, minimizing risks during the transition process

• Bachelor's degree in Business, Finance, Economics, or related field
• Minimum of 3-5 years of experience in commercial management, business development, or related field
• Experience in project management and stakeholder engagement is essential
• Strong communication and negotiation skills
• Ability to work collaboratively across departments
• Problem-solving and decision-making skills
• Adaptable and capable of managing change effectively
• Analytical mindset with attention to detail
• Proven ability to manage multiple projects and work in a fast-paced environment
• Strong organizational and time-management skills
• Proficiency in Microsoft Office

Job Type: Full time

Location: Dubai / UAE

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.