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Collection Executive

Yesterday 2025/06/20
Other Business Support Services
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Job Description

Job Title: Collection Executive

Location: UAE

Experience: 5+ Years

Salary: Depends upon experience

Main Responsibilities:
  • Manage and follow up on outstanding payments to ensure timely collection from clients.
  • Contact customers via phone, email, and in-person visits to negotiate payment terms and recover overdue amounts.
  • Maintain accurate records of all collection activities, including payment agreements and follow-ups.
  • Assess customer accounts to identify potential risks and recommend solutions for minimizing bad debts.
  • Work closely with the finance and sales teams to resolve billing discrepancies and disputes.
  • Prepare and submit daily, weekly, and monthly reports on collection progress and outstanding dues.
  • Develop and implement effective collection strategies to improve cash flow and reduce overdue balances.
  • Ensure compliance with UAE financial regulations and company credit policies.
  • Handle escalations and coordinate with legal teams when necessary for debt recovery actions.
  • Maintain strong relationships with clients while ensuring professional and ethical collection practices.
Essential Qualifications:
  • Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
  • 5+ years of experience in collections, credit control, or accounts receivable, preferably in the UAE.
  • Knowledge of UAE debt collection laws and financial regulations is preferred.
Skills Required:
  • Strong negotiation and persuasion skills to secure timely payments.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and accounting software such as SAP, Oracle, or Tally.
  • Ability to handle difficult conversations and manage customer objections professionally.
  • Strong analytical and problem-solving skills for assessing credit risks and payment trends.
  • Ability to work under pressure and meet collection targets.

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