Job Summary
At HP, we know the importance of meeting the unique needs of our enterprise customers, which now includes the ability to support their employees working from home, office, or anywhere. This is an exciting opportunity for HP, as we are uniquely positioned to make the lives of hybrid-users better by improving their work experience and community interactions from wherever they work. Managed Services is a critical component of their success and HP will provide the remote manageability and insights to give them a competitive edge.
Channel Services team leads the end-to-end planning to translate HP’s global strategy into an actionable plan through our channel partner ecosystem. In close collaboration with different businesses organizations, and markets, we will focus on ensuring our Services and Solutions portfolio offering is properly aligned with different partner profiles and support building the right programs to incubate, scale and accelerate our digital business.
This role will lead the development, execution and design of the Managed Collaboration Services offer, defining HP’s role and our partners’ based on their capabilities and specializations to enable them growth and develop towards a Workforce/Workplace Experience environment for their customers.
Responsibilities
• Manages activities of individual contributors and/or managers and directs the overall category management operations to achieve business objectives set by the senior management.
• Identifies opportunities for expanding the category's market reach, potentially through new distribution channels, geographical expansion, or innovative sales approaches.
• Collaborates closely with other departments such as marketing, product development, supply chain, and finance to ensure alignment and coordination of efforts related to the category's success.
• Analyzes sales data, trends, and metrics to evaluate the effectiveness of sales strategies and identify areas for improvement.
• Acts as a bridge between marketing and regional customer-facing organizations to ensure effective communication.
• Drives substantial revenue growth within the assigned area, setting ambitious targets and implementing innovative approaches to achieve and exceed sales quotas.
• Shapes sales approaches and strategies from the insights derived from the market analysis to identify emerging trends, competitive intelligence, and customer preferences.
• Applies expert subject matter knowledge, shapes knowledge base across businesses, functions, or regions, and provides strong leadership, driving change initiatives and monitoring performance goals.
• Performs talent management responsibilities including recruitment, performance management, coaching, and career development.
Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in category management, P&L management, or a related field.
Preferred Certifications
NA
Knowledge & Skills
• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Marketing Strategies
• New Product Development
• Product Management
• Product Marketing
• Product Strategy
• Project Management
• Thought Leadership
• Value Propositions
Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking
Impact & Scope
• Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.
Complexity
• Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.
Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.