We are looking for a highly organized and proactive Cluster Executive Assistant Officer to join our dynamic team, supporting both our hotel and residence operations. This position requires an individual with exceptional administrative skills, professionalism, and the ability to handle a variety of tasks in a fast-paced environment.
A little taste of your day-to-day:
Every day is different, but you’ll mostly:
- Handles all administrative tasks for the Executive Office and support other departments as and when assistance is required.
- Arrange appointments and meetings for the GM/EAM and ensure that meeting calendar is up to date.
- Attend meetings as may be directed by the GM to record minutes, compile, transcribe and distribute to other departments.
- Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
- Perform general office duties such as ordering supplies, maintaining records/filing that is easily accessible to Executive Office personnel, and basic bookkeeping work.
- Develop a good working relationship with all colleagues in the hotel, establish relations with my counterparts in sister properties, competitor hotels, Owners’ office and Dubai Area Office and maintaining them over time.
- Arranging holidays, social events and travel arrangements for GM/EAM as and when required.
- Arranging and coordinating meetings, assess priorities of work and assist in organizing GMs own time/calendar.
- Appraise GM/RM of the day-to-day activities of the office and ensure that follow-ups are made on operational issues with feedback/actions provided for their info.
- Ensure all security incidents, accidents are always logged in a timely manner and reports forwarded to Risk Management and local insurers for appropriate recording.
- Comply with the hotel’s Corporate Code of Conduct.
What We need from you:
- Proven experience as an Executive Assistant or in a similar administrative role, preferably in the hospitality industry.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and handle multiple priorities.
- Knowledge of hospitality operations is an advantage.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
