To assist the Physician in the clinic, including accessing, adding, and modifying the patient’s medical records under the physician’s supervision.
Request the necessary laboratory investigation for the patient based on physician orders.
Support the clinical team by collecting medical reports from various departments.
Assist in the provision of high-quality care to patients and their families under the direction and supervision of the Physician/Registered Nurse/Midwife.
Demonstrate competence in the provision of care to meet the needs of patients while promoting dignity, privacy, and respect.
Perform basic care under the direction of the Physician/Registered Nurse/Midwife.
Assist patients, who are able, toward independence and activity under the direction of the Physician/Registered Nurse/Midwife.
Provide patient comfort prior to physician assessment by utilizing resources and materials and transporting patients for fetal medicine if required.
Assist with patient transfer to other departments.
Transport patient records between departments.
Support registered nursing staff and ward clerks in clerical, administrative, and reception duties in the ward.
Assist in the maintenance of stocks and non-medical supplies.
Develop and utilize good communication skills, and receive and pass on telephone messages.
Use aids and equipment supplied for patients correctly and report needs and defects to the Registered Nurse/Midwife in charge.
Cover the duties of the ward clerk in their absence.
Inform the Registered Nurse/Midwife in charge of malfunctioning equipment.
Liaise with the Registered Nurse/Midwife in charge in the assessment of equipment and medical consumable item requirements.
Ensure the appropriate utilization of resources effectively and efficiently.
Provide a positive patient experience through the delivery of high-quality customer service.
Identify unsafe care practices and contribute to corrective actions.
Observe and maintain confidentiality of patient, staff, service, and organizational information.
Appropriately escalate identified concerns according to their level of urgency.
Demonstrate an understanding of positive health and promote it effectively.
Work within current hospital policies, reporting any sickness or accidents to the Physician/Registered Nurse/Midwife and Nurse Manager.
Liaise with nursing colleagues and other professionals to adhere to hospital policies, local requirements, and JCI standards.
Participate in other duties assigned by the Physician or Senior Nursing staff within the scope of practice.
Ensure patient belongings and valuables are kept safely, adhering to local procedures.
Administer and seek advice on appropriate measures in emergencies.
Maintain patient/client privacy and ensure dignity and freedom of choice are respected.
Report all changes in a patient’s condition to the Physician/Registered Nurse/Midwife.
Maintain knowledge and skills and accept responsibility for personal education and career development.
Attend in-service training, other training programs, and meetings as required.
Set goals and standards for self-improvement.
Demonstrate understanding and commitment to NMC policies and recognize the legal limitations and ethical parameters of the role.
Demonstrate effective oral and written communication skills.
Demonstrate flexibility in meeting work demands and the ability to work as part of a team.
Understand and respect cultural differences.
Take direction from the Registered Nurse/Midwife in problem-solving.
Maintain confidentiality at all times.
Be informed about health and safety regulations affecting their work unit.
Have full knowledge of fire precautions and regulations.
Be familiar with all types of hospital codes and know how to contact emergency services.
Contribute to corporate and organizational development as appropriate within the scope of service.
Ensure compliance with hospital health and safety regulations.
Meet work demands and follow directions accurately.
Perform any other duties as required by the line manager that commensurate with the post.
Assist the doctor during patient consultations by preparing the examination bed.
Ensure clinics are clean and medical waste is managed as per hospital/DOH guidelines.
Clean treatment rooms after each procedure.
Pre-clean used instruments before sending them to CSSD for sterilization.
Clean equipment after every use and date/sign the clean equipment tag.
Maintain an inventory of all clinical trays and surgical instruments stored in the doctor’s and treatment rooms.
Assist in outpatient clinics as required and be flexible in assignments as directed by the Registered Nurse/Midwife in charge.
Consistently comply with NMC policies, procedures, and practices.
Maintain confidentiality regarding information received in their role, in accordance with confidentiality agreements and organizational policy.
Understand and adhere to the Emergency Preparedness Plan/Policy.
Participate in mandatory training and workshops as per organizational and regulatory requirements.
Dress appropriately per organizational policy and UAE culture.
Comply with OSH (Occupational Safety and Health) and infection control policies, standards, and procedures.
Work in accordance with documented OSH procedures and instructions.
Be familiar with emergency and evacuation procedures.
Notify OSH hazards, incidents, near misses, and assist with risk assessments and incident reports.
Comply with waste management procedures and policies.
Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
Use appropriate personal protective equipment and safety systems.
