Client Service Specialist

Client Service Specialist

Job Category: Operations Requisition Number: CLIEN004276 Showing 1 location Job Details

Description

Essential Job Functions

Retention of existing business and developing the accounts Client engagement at all levels Client set up – SOP preparation, setting KPI’s. Reviewing service performance based on agreed KPI’s. Client feedback and complaint resolution Day to day coordination with clients, network offices & operations Engage with clients all the time. Retention of existing business. Review current business vs client potential.
Target – additional business from the opportunities available within existing client
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

Job may require extended sitting or standing, use of standard office equipment.

Other Skills / Abilities

Product knowledge Negotiation skills Interpersonal skills Communication skills

Education Requirements

High School Diploma or GED. 0-2 years experience as assembly line lead.

Certifications and Licenses

Professional certification may be required in some areas

Qualifications

Skills

Behaviors

:Motivations

:Education

Experience

*Preferred

Less than 2 years:

0-2 years experience as assembly line lead *
Licenses & Certifications