https://bayt.page.link/v1TUmrkCw1dqRip19

Client Service Specialist

5 days ago 2024/07/23

$500 - $1,000

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Understand the demand of consumers to provide timely service and solutions.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Previous association with a company in the role of a customer service executive or representative.
Adept in using customer relationship management software to offer the best client services.
Strong phone handling skills and active listening.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.