Client Relationship Manager (Dubai)
Opened Recently Location Sheikh Zayed Road, Trade Centre First, Burj Al Salam, Dubai, United Arab Emirates Category Client Management & Sales Job Id R\_280333 JOB DESCRIPTION Mercer Marsh Benefits UAE is expanding and we currently have a vacancy for the position of:
Client Relationship Manager (Dubai)
What can you expect:
The primary focus of this position is to manage and grow a portfolio of key multinational client accounts, ensuring high levels of client satisfaction and retention. The successful candidate will be responsible for proactively identifying and addressing client needs, resolving issues, and driving contract renewals. We offer a competitive salary and benefits package, as well as the opportunity for career development within the organization.
What you will be rewarded with:
At Marsh, we are dedicated and ambitious. We work in a challenging, exciting, innovative, and international organization with excellent opportunities for personal and professional development. You will be part of a professional team that prioritizes well-being, expertise, and competence development in a diverse everyday work environment that you can help shape. We also foster an informal work environment with good and open communication. You will receive a competitive salary and benefits. We have a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remotely basis.
We will rely on you to:
- Manage a portfolio of 20-25 multinational client accounts, primarily in the UAE and wider Middle East region
- Build and maintain strong, trusted relationships with senior client stakeholders
- Understand client business objectives and challenges, and provide strategic solutions
- Effectively communicate and present information to clients, both verbally and in writing
- Collaborate with internal teams to deliver exceptional client service and support
- Contribute to the development of client account plans and growth strategies
- Ensure timely contract renewals and identify opportunities for additional business
What you need to have:
- Minimum 5 years of experience in a senior client relationship management role, preferably within a multinational or professional services environment
- Proven track record of managing complex client relationships and driving client satisfaction and retention
- Strong communication and presentation skills, with the ability to engage effectively with senior-level stakeholders
- Excellent problem-solving and negotiation skills, with a solutions-oriented mindset
- Proficient in Microsoft Office applications, particularly PowerPoint and Excel
- Fluency in English is required; Arabic language skills are highly desirable
- Experience working in the Middle East region is preferred
As a person, you are professionally ambitious, service-minded, structured, detail-oriented and take responsibility for your tasks. You are accustomed to working independently and also thrive as part of a professional team, where you collaborate with your colleagues to find optimal solutions for our clients. Additionally, we value candidates with project management skills, a commercial mindset, and international experience.
If you are interested in this exciting opportunity, please submit your CV outlining your relevant experience and qualifications.
is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , and . For more information, visit , and follow us on and .
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.
Location Sheikh Zayed Road, Trade Centre First, Burj Al Salam, Dubai, United Arab Emirates Category Client Management & Sales Job Id R\_260674 Location Al Khozami Tower, P.O. Box 30554, Prince Turki bin Abdul Aziz Road, Al Khobar 31952, Saudi Arabia Category Client Management & Sales Job Id R\_269090 Location Sheikh Zayed Road, Trade Centre First, Burj Al Salam, Dubai, United Arab Emirates Category Client Management & Sales Job Id R\_273943 Location West Bay, The Gate, Tower 2, Doha, Qatar Category Client Management & Sales Job Id R\_263232 As a key member of our Sales Division, you will play a pivotal role in identifying and acquiring Corporate Clients while representing our company's vision. Assist in the preparation of due diligence r...
