Job Description
The Client Relations Manager will play a key role in securing new business opportunities for our relocation and moving services. This role focuses on expanding Move One’s client base while also strengthening relationships with existing clients to drive continued business growth.
Key Responsibilities:
1. New Business Development:
- Secure new business opportunities from corporate clients requiring relocation, immigration and moving services.
- Present Move One’s services to prospective clients, ensuring inclusion on approved vendor lists.
- Develop strategies to persuade clients to outsource relocation, immigration, and moving services.
- Negotiate and secure contracts while successfully winning bids for relocation projects.
2. Client Relationship Management:
- Serve as the main point of contact for client inquiries, concerns, and service enhancements.
- Proactively explore opportunities to expand service offerings and generate additional business from existing clients.
3. Account Maintenance:
- Work closely with internal teams to coordinate operations and maintain excellent service execution.
- Regularly review and assess client needs, proposing additional services or improvements.
- Analyze client feedback to identify areas for improvement.
