Engage and maintain strong relationships with existing customers.
Act as a business development lead within existing customer accounts. Identify business application solution opportunities and related service opportunities with existing customers.
Manage current contractual engagements and renewals.
Act as a strategic partner for customers, providing solutions for pain points and future initiatives.
Serve as the main point of contact for customer escalations.
Develop solution proposals covering all aspects of offerings.
Identify new business partners. Negotiate pricing and contractual agreements to close new deals.
Lead delivery teams to ensure timely and on-budget project execution.
Requirements:
Over 8 years of relevant experience, including at least 7 years in client management.
Proven account management or client partner experience.
Experience working in complex, non-routine environments.
Strong sales track record with experience in stakeholder engagement.
Knowledge of Oracle Applications (Financials, SCM, Services, HCM) and Salesforce Applications is a MUST.
