https://bayt.page.link/v1TUmrkCw1dqRip19

Call Center Representative

Today 2024/11/03

1-2 years of experience

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Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
Explain all the essential details of the organization's products and services to captivate the customer's attention.
Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
Keep records of all conversations in our call center database in a comprehensible way.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Previous experience in a customer support role.
Adept in handling different functions of the telephone along with fluent spoken skills.
Showing high efficiency along with handling several tasks in the daily routine.
Proficient in using modern communication tools and software for facilitating formal routine processes.
Smart communicator with the potential to elaborate practical advantages of the company's products.
Flexibility and openness to innovation and improvement.

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