Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Call Center Agent

Today 2024/12/20
Full Time Employee
10-49 Employees · Marketing

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Job Description

  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Analyze client requirements and offer the best possible solution or information.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Strong phone and verbal communication skills.
  • Ability to multi-task.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.

Preferred Candidate

Residence Location
United Arab Emirates
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