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Call Center Agent

30+ days ago 2024/12/19
Full Time Employee
500 Employees or more · Recruitment & Employee Placement Agency

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Job Description

Roles & Responsibilities:

  • Conduct and manage inbound and outbound calls and chats in a timely manner.
  • Identify client needs / concerns, clarify information, and provide solutions.
  • Take advantage of opportunities to upsell services.
  • Manage customer bookings; always provide top-notch customer service.
  • Achieve monthly KPIs and targets.

 Preference:

  • Arabic Speakers
  • Immediate Joiners
  • Proven work experience as a call centre or similar role.


Skills

Qualifications:

  • Any Bachelor’s Degree.
  • Excellent communication abilities (verbal, phone, and WhatsApp) with a customer service attitude.
  • The ability to stay focused, review work, and share only accurate details with guests.
  • Microsoft office knowledge (teams, excel, word).

Benefits:

  • Visa
  • Insurance


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TASC Outsourcing
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TASC Outsourcing was established in November 2007 by Mahesh Shahdadpuri, an engineer and management graduate with a passion for excellence and penchant for HR. Mahesh began his career in software consulting (the acronym TASC is derived from Talent Asset Software & Consulting), and his rich experience in the vertical helped shape TASC Outsourcing as a people-centric business driven by cutting edge systems. TASC is one of the fastest growing contract staffing companies in the UAE. Key differentiators such as diligence, integrity, transparency and pioneering spirit continue to position TASC as a forerunner in every endeavor.

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